FREQUENTLY ASKED QUESTIONS
WHAT IS THE WEETABIX ‘£5* OFF FRUIT’ PROMOTION?
Weetabix are offering £5* worth of fruit discount coupons for every 48 and 72 Weetabix Original promotional pack purchased. Every participating pack contains a unique code that can be used to redeemed a set of 10 coupons, which can then be downloaded and printed. The coupons can be used in participating supermarkets and retailers, excluding Aldi or Lidl. Claims for coupons can be made online at www.weetabix.co.uk/fruit from 00:00 on 2nd January 2018 until 23:59 on 28th March 2018.
*€5 for ROI participants
WHEN DOES THE PROMOTION OPEN AND WHEN DOES IT CLOSE?
The Promotional Period is open to claim coupons online from 00:00 on 2nd January 2018 to 23:59 on 28th March 2018.
HOW DO I DOWNLOAD AND PRINT MY COUPONS?
It couldn’t be simpler! Purchase a promotional pack of Weetabix Original and find the unique code printed on the inside of the pack. Enter the unique code along with your details online at www.weetabix.co.uk/fruit. You can then print your coupons straight away, or email them to your email address to print later. The email link will expire within 7 days of claiming online. Access to a printer is required – please check your printer settings as outlined in the promotion Terms and Conditions.
Take these coupons into a participating retailer (excluding Lidl or Aldi) to use the discount, and enjoy adding delicious fresh fruit to your healthy breakfast!
Remember each code can only be used once, and there is a maximum of one entry per household.
FOR WHAT ITEMS CAN THE COUPONS BE USED?
There are ten different items of fresh fruit for which you will receive a discount coupon. You can download and print all ten coupons from the website, each with a different validity date, discount value, redeemable fruit type and unique barcode. The first coupon of the 10 downloaded will be valid for redemption within seven days of the date you redeemed them. Each coupon thereafter is time-lapsed and has a specific seven-day redemption period over a 10-week period. Coupons will specify the discount value, the redemption validity date, the type of fruit the discount applies to, and the minimum fruit weight or minimum quantity required to purchase.
The coupons break down as follows:
WHERE CAN I FIND MY CODE?
Codes can be found printed on the inside of the following Weetabix Original promotional packs:
- Weetabix Original 24 pack (Available in Co-op only)
- Weetabix Original 48 pack
- Weetabix Original 72 pack
The location of the eight-digit alphanumeric code varies between packs, so please read the information on promotional packs for more details. In some cases, the ink may appear slightly faded so please look carefully for it!
ARE THERE ANY AGE RESTRICTIONS?
This promotion is open to entrants aged 16 or over at the date of entry.
IS THERE A LIMIT ON THE NUMBER OF TIMES I CAN ENTER?
Yes, only one entry per household is permitted.
I DON’T HAVE ACCESS TO THE INTERNET?
Unfortunately, the coupons are only available via the promotional microsite and therefore access to the Internet is required. There are many public facilities such as libraries, which offer access to the Internet.
I DON’T HAVE ACCESS TO A PRINTER?
Unfortunately, the coupons must be printed in order to be able to use them and therefore access to a printer is essential. There are many public facilities such as libraries, which offer access to a printer.
You will also be given the option to email a link to download your coupons later when you have access to a printer. The link will expire within 7 days of claiming online.
I’VE EMAILED MY COUPONS TO MYSELF BUT HAVE LOST OR CANNOT FIND THE EMAIL. CAN YOU RESEND?
Firstly, please check that the email has not been sent to your junk folder. If it is not there or you have lost the email, please email us at email@example.com with your details and a Weetabix agent will be in touch to help.
I HAVE AN URGENT QUESTION ABOUT MY ENTRY OR MY COUPONS. WHO CAN I SPEAK TO?
If you need to speak with someone urgently, then please email us at at firstname.lastname@example.org and a Weetabix agent will get back to you shortly.
WHO CAN I CONTACT IF I HAVE ANY OTHER QUERIES RELATING TO WEETABIX?
Please call our consumer services team on 0800212457 – lines are open Mon-Fri, 09:00 – 16:30.